Privacy Policy

Effective 2026-10-24

Who we are

Tempest Health Agency is a trade name of Tempest Health Solutions LLC, a Florida licensed insurance agency (Florida agency license L123718). We help individuals and families compare and enroll in health insurance plans from third-party carriers and the Health Insurance Marketplace. This policy covers information collected through www.tempesthealthagency.com, by phone, by text message, and anywhere else we link to it.

Office: 200 Knuth Rd, Unit 200C, Boynton Beach, FL 33436. Phone: 561-299-0568 or 1-888-673-1264. E-mail: info@tempesthealthsolutions.com.

What we collect

What you give us in a form, on a call, or by text: your name, phone number, e-mail address, ZIP code, and what kind of coverage you are looking for.
If you apply for a plan: date of birth, Social Security number, income and household details, and the health information a carrier or the Marketplace needs for eligibility, subsidies and enrollment.
Records of our communications with you: calls (which may be recorded), texts, e-mails and form submissions, including when and how you gave or withdrew consent.
Website data collected automatically by our host, Squarespace: IP address, browser and device type, pages viewed, and the site that referred you.

How we use it

To respond to your request and give you quotes.
To help you apply for and enroll in the plan you choose, and to service it afterwards.
To contact you by phone, e-mail and, if you opted in, text message.
To check eligibility and process applications.
To run and protect the website.
To meet legal and licensing requirements, including keeping records of consent and communications.
To prevent fraud.

We do not sell your personal information.

Calls, recording and texts

When you send us a form or give us your number, we may call or e-mail you about your request. Calls may be recorded and monitored for quality, training and compliance; by staying on a call after the notice you agree to recording.

We send automated calls and text messages only if you check the separate consent box. Texts may cover your quote, enrollment, policy servicing and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to stop, HELP for help. Consent to texts is not a condition of buying anything. No mobile information is shared with third parties or affiliates for marketing or promotional purposes; opt-in data and consent are not shared with anyone except the service providers that deliver our messages.

Do not call

If you tell us not to call, we add you to our internal do-not-call list within 24 hours and keep you there. We check outbound calls against the National Do Not Call Registry.

Who we share it with

Insurance carriers and the Health Insurance Marketplace, to quote and enroll you.
Service providers that run our phone system, website, forms, messaging, e-mail and record keeping. They may use your information only to provide those services to us.
Regulators, courts and law enforcement when the law requires it.
A buyer or successor, if the agency is sold or merged.

Insurance information notice

As an insurance agency we handle nonpublic personal information under the Gramm-Leach-Bliley Act. We do not disclose it to nonaffiliated third parties except as the law permits, such as to carriers and servicers to process your request, to our service providers, and to regulators. We keep physical, electronic and procedural safeguards to protect it.

What we keep and for how long

We keep personal information as long as needed to serve you and to meet legal, regulatory and record-keeping requirements. Consent and do-not-call records are kept at least five years. Call recordings are kept ten years. No system is completely secure, but we use administrative, technical and physical safeguards.

Cookies

Squarespace sets cookies needed for the site to work and for basic analytics. You can block cookies in your browser; the site will still work.

Your choices and rights

Texts: reply STOP to any message.
Calls and e-mail: tell the agent, e-mail us, or use the unsubscribe link in any e-mail.
Access, correction, deletion: e-mail info@tempesthealthsolutions.com. We confirm your identity first and answer within 30 days. Some records must be kept by law, including information covered by the insurance notice above.

Depending on your state, laws such as the California Consumer Privacy Act and the Florida Digital Bill of Rights may give you the right to know what we hold, to get a copy, to correct or delete it, to opt out of sale or targeted advertising, and not to be treated differently for asking. Use the contact details above; you may use an authorized agent.

Children

This site is for adults. We do not knowingly collect information from anyone under 18. If you believe a child gave us information, contact us and we will delete it.

Changes

When this policy changes, the new version appears here with a new effective date.

Tempest Health Agency is not affiliated with or endorsed by any government agency, including the Health Insurance Marketplace.